An online order is processed once payment has been accepted by Delbôve. We reserve the right to refuse orders placed by customers involved in any previous problems involving payment. Delbôve also reserves the right to request any necessary information from the customer, such as proof of identity or proof of address. If the customer does not respond within 5 days, their order will be automatically cancelled. Delbôve is only committed to carrying out received orders if stocks allow it.
Our Ecom team works on Tuesday, Friday and Saturday: all received orders will be dispatched before 2pm on those days. Any orders placed on a bank holidaywill be dispatched on the following working day.
Belgium & Luxembourg: 7€ for orders below 100€. Free shipping orders >100€.
Euro Zone: 10€ for orders below 100€. Free shipping orders >100€.
United Kingdom: 15€ for every orders.
Rest of the world: 15€ for every orders.